Palm Stand Firm Tag Necklace

Demi-Fine Jewelry

• 14K Gold-Fill - Thick layer of gold permanently bonded to a base metal
• 14K Gold Vermeil - Gold plating over .925 sterling silver

Fine Jewelry 

• 10K Gold - Solid yellow or white gold
• 14K Gold - Solid yellow or white gold
• Sterling Silver - .925 silver purity

Signature Jewelry

• Gold - Durable 18k gold PVD plating over premium marine grade 316L stainless steel
• Silver - Premium marine grade 316L stainless steel

🖤  Hypoallergenic | Waterproof | Tarnish Proof 

Made for everyday wear 

Learn more about our metals

• All items are handmade and made to order
• Once an order is received we will start production and then ship via USPS
• Once shipped, you will receive an email with end-to-end tracking details 
• Please ensure your delivery address is accurate and secure

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Production Time:

1-2 weeks: 10K & 14K gold items

 2-5 business days: All other items

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USPS Domestic Shipping Time & Cost

Standard | 3-5 business days | Free

Priority | 2-3 business days | Calculated at checkout

Priority Express | 1-3 business days | Calculated at checkout

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USPS International Shipping Time & Cost 

First Class | 7-21+ business days | Calculated at checkout

Priority | 6-10 business days | Calculated at checkout

Priority Express | 3-5 business days | Calculated at checkout

*International customers are responsible for their country's customs, duties, and import taxes 

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Please note:

• We do not guarantee shipping or production times as these are estimates. We are not responsible for production or shipping delays and do not guarantee a specific delivery date
• Holidays, natural disasters, and other special circumstances can delay production and delivery times
• Purchasing faster shipping does not speed up production timeㅤ

Each item is created just for you and made to order. We want you to love your OF RUAKH jewelry. If your item isn't quite right, we gladly accept eligible exchanges in the form of store credit. 

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Eligible Exchanges:

• Eligible jewelry must be unworn, unused, and returned in its original condition and packaging 
• Items that show signs of wear, use, damage, or alteration may not be eligible for exchange
• An exchange request to ignite@ofruakh.com must be submitted within 10 days after delivery date

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Items not eligible for exchanges or returns:

• Our Fine Collection made in solid 10K & 14K gold
• Bangles and cuff bracelets
• Personalized engraving
• Gift cards

These items are highly customized, made to order, and FINAL SALE

Note:

• Returns for refunds are not accepted 
• Eligible purchases may be exchanged for another item or size
• A store credit will be issued once an exchange has been received and approved
• All shipping charges are non-refundable and are not eligible for store credit 
• OF RUAKH is not responsible for return packages that are lost or damaged in transit. Proof of delivery is required
• Items returned without prior authorization will not be accepted
  

Damaged, defective, or incorrect items are handled separately under our Damaged Item Policy and should be reported as soon as possible after delivery.

Use a soft measuring tape to check where you’d like your necklace to sit. You can also use a piece of string, then measure it against a ruler. Check the product description for any specified lengths or adjustable extensions.